Services for New Residents
Got a new home and need trash and recycling? You will need to call or email the Village of Marvin to request new service. The 2022 service rates will be on your tax bills that come out in the Fall and will be due in January of 2023. Please note that it will take two (2) days for carts to be delivered so please plan accordingly. Please call (704) 843-1680 or submit a request here through the Contact the Village form.
Village of Marvin - Active Waste FAQs
Who should I contact when I have a problem or question about my trash service?
For the fastest service and resolution of your problem/question we advise you to call Active Waste customer service first. Phone: 704-626-7400. If you are not receiving help or getting a response from Active Waste, or if you believe something needs to be escalated to our attention you can contact us at the Village of Marvin, through the Contact the Village form.
Why did the Village of Marvin contract with Active Waste?
The Marvin Village Council decided to initiate this service for better service and performance, increased safety in our neighborhoods, preservation of Village roads, lower annual costs to residents, standardized collection days, reduced emissions and more.
How can I contact Active Waste?
You can contact Active Waste by Phone: 704-626-7400, by Email: email@example.com, or through their website: www.activewastesolutions.com.
I'm new to Marvin, when will I receive my new trash bins?
Owners of new construction homes should contact the Village to begin service. Trash and recycling carts are generally delivered the same week. Resale owners should already have carts, but can contact the Village to arrange cart delivery if their carts are missing.
Can I order extra trash bins?
Extra Bins: Additional container(s) for garbage or recycling are available for an initial fee of $10, plus $4 per month collection fee billed by Active Waste Solutions directly to the resident. Call Active Waste Solutions at 704 -626-7400 to request additional containers.
When are collection days?
Marvin residents will have their trash and recycling collected on Mondays or Tuesdays. Residents may contact the Village if they do not know their collection day. Yard waste is collected every Tuesday for all residents.
What time should we leave out trash bins on our pickup day?
We suggest you leave your trash bins out the night before your pickup day, because pickup times can vary. If you must wait until the day of your pickup, Active Waste requests that your bins be ready by 6 a.m.
What if I can’t physically take my trash bin to the curb?
Customers who physically cannot get containers to the curb will be provided back door service upon request, free of charge. Contact Active Waste Solutions for more information, 704-626-7400.
Are there any service options for those with very long driveways?
Additional service for residents who have long drives that do not want to push carts to the roadside are available at an extra cost. Contact Active Waste Solutions for more information, at 704-626-7400 and ask about “Valet back door” service. The fee for this extra service is in addition to what is collected through your taxes, and is billed to you directly through Active Waste. The cost for valet service of one container weekly is $35 per month; for two containers the cost is $44 per month, billed directly to the homeowner.
How much does Active Waste cost?
Your Active Waste fees are collected in your Union County taxes each year. 2022 Tax Bills (mailed this fall and due January 2023) will include a $244 (final amount TBD) charge for Solid Waste for garbage, recycling, and yard waste for July 2022 - June 2023.
What if I am a new homeowner in Marvin?
Owners of new construction will pay their pro-rated service fee through the Village of Marvin Finance office. Please contact us at 704-843-1680.
What if I am not technically a Marvin resident?
If you are a non-Marvin resident, you will NOT be serviced by us and will need to find your own vendor. Active will service your house for garbage and recycling for $31/month ($128 higher than the annual cost of Marvin residents) OR you can voluntarily annex into Marvin and get Marvin rates.
What items can I recycle?
The list of what can and cannot be recycled is vast. Please visit the Active Waste Recycling page for details and the most up to date lists.
Can Active Waste dispose of paint or chemicals?
We do not accept paint or chemicals. They can be disposed of at Foxhole Recycling Center with a membership - 17131 Lancaster Highway, Charlotte, N.C.
Can Active Waste recycle glass?
We do not accept glass. The closest facility that accepts glass free of charge for Union County residents is located at 4600 Goldmine Road, Monroe. There is no charge for glass or any other common recyclables. They are open Tuesdays, Thursday, and Saturdays from 7am-7pm. They can also be disposed of at Foxhole Recycling Center with a membership - 17131 Lancaster Highway, Charlotte, N.C.
Is there a charge for bulk items such as furniture, appliances and rugs?
Annual Cleaning Event: Active Waste Solutions will offer FREE bulk, electronics, and white goods (appliances) drop off annually for Village of Marvin residents. Details of this one-day event will be posted at a later date. If you need to schedule additional bulk pickups throughout the year, there is a charge to remove a bulk item, and the cost depends on the type and size of the item. You would need to contact Active directly to schedule the pickup.
What types of trash can be thrown away in Residential bins?
Regular household trash is fine to throw away. If another bin is needed, please call the office to add that onto the account. Additional charges will apply. We cannot pick up construction materials, dirt, or mulch in our residential bins. For additional service or dumpster rental, please contact our office.
Other Helpful Links:
- CLICK HERE for additional information on our FAQ Page and select Solid Waste from the options.
- CLICK HERE for our March 1st Active Waste announcement including helpful guidelines.
- CLICK HERE for Information regarding our 2022 Bulk Drop Off Event.
For more information, please contact:
Phone: (704) 843-1680, Press 7
Fax: (704) 843-1660
Contact the Village Manager